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VRT fiasco "just not acceptable” 09.04.09

by Liam Porter, Inishowen Independent

ANGRY motorists from Inishowen have slammed arrangements for paying Vehicle Registration Tax at the offices in Donegal Town claiming many people are being turned away because staff at the office are unable to cope.
Following a much-publicised blitz in recent weeks by custom officials that saw several vehicles seized, many motorists from the peninsula made attempts to ensure the VRT on their vehicles is fully paid,
However several irate motorists who contact the Inishowen Independent yesterday insisted that the arrangements in place at the Donegal Town office would do little to entice motorists to pay their VRT.
It is understood that the volume of people looking to pay VRT has caused lengthy queues at the Donegal Town offices and some people arriving to pay their VRT in the afternoon have been turned away and asked to return the following day.
An 'outraged' Senator Cecilia Keaveney who has called for VRT offices to be established in Bridgend and Letterkenny described the current situation as ‘unacceptable.’
“There is no doubt that the situation as it exists at present is completely unacceptable. I was opposed to the removal of the office from Lifford to Donegal Town in the first place but what has happened now makes no sense.”
The Fianna Fail Senator insisted that when a blitz like the one seen recently in Donegal was planned, measures should have been put in place to deal with the aftermath.
“It seems logical that if the blitz was designed to raise public awareness and get people to pay their VRT then a plan should have been in place to ensure that when people did come they could actually pay.”
Instead, the Senator said, people who were trying to do the right thing and pay the VRT were being treated badly and left disillusioned.
"Last week I received a response from the Revenue, via the Minister to explain the economics of centralising the VRT service in Donegal Town. (Revenue) explained the weakness in, for example, the car parking available at Bridgend and Letterkenny," said Senator Keaveney. "There were staffing issues raised also. I immediately rejected this response in this climate of a VRT blitz in the same manner I rejected the concept of centralising from Lifford to Donegal Town when I first heard it."
Senator Keaveney urged motorists to contact her office if they felt annoyed by the way they have been treated.
“The more cases I have to put to the Minister the better chances there will be of getting the matter resolved,” she said. (Inishowen Independent)
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