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A matter of security 16.04.08

You know I’ve been starting to feel a bit like Ali Baba lately having to remember all sorts of passwords and security type thingys. Actually come to think of it wasn’t Ali Baba able to remember the password, it was his brother (I can’t remember his name) who got caught in the cave trying to steal the gold that the forty thieves had stolen from others.
Yep, it must be him I feel like when I try - not to steal - but sometimes just to check up on - money I have put into my very own bank account. This of course is for security reasons because like most banks these days, my bank would prefer if they never ever saw my face again.
Ok, so they haven’t said it exactly in those words, but I’ve been able to read between the lines when they sent me letters saying how to make things easier for me they have introduced things like telephone banking and internet banking.
At first that seemed like a pretty good idea, although I did wonder how I could internet bank the €93 in 10 cent and 20 cent coins I had gathered up from various jars and coat pockets. I guessed I would just have to scan pictures of them and e.mail them to the bank.
Of course that was way back when I first began to use this internet and telephone banking, but now it’s a doddle. Well, okay, it would be if I could just remember my passwords and more importantly the answers to my security questions.
This was never a problem when I went in to the bank because Dorothy and Patricia and Anne and Gerry who have been working there for years all know who I am and didn’t feel the need to ask me stupid questions before they would check my bank balance for me.
On the other hand when I call the banking phone line, not only do I need to remember a series of numbers for the automated service, if I actually want to speak to a real person I need security question answers as well. The easy one is the answer to what is my mother’s name. I think this is a question that many people will choose from the list of options when setting up such an account. But it has always kinda troubled me that banking security might hinge on what your mother’s maiden name was. I mean it’s not exactly the hardest thing in the world for somebody to find out.
On the other hand, some of the other options we get are positively ridiculous.
“What’s your favourite movie?” was an option I was once given on a list of questions I could choose from. Come on now. My favourite movie right now could be something completely different from what my favourite movie was last year.
And I could just picture myself like Ali Baba’s brother going “Is it Shawshank Redemption,” “Is it the Big Lebowski,” “umm...well is it The Simpsons Movie?”
Another option on a list I once saw was – “Name of Brother or Sister.”
Coming from a family of thirteen, I think I’d take my chance with the movie one before I’d have chosen that. And we also get stupid things like – “pet’s name” (don’t have one), “wedding anniversary date,” (not married, well okay I am, but I’m under enough pressure from other sources to remember the date).
Why can’t they ask things you’d remember like “when you were 13 who scored the own goal that knocked you
out of the cup” or “who stole the master’s cigarettes and was caught smoking them behind the shed when you were in sixth class?”
All that said I don’t think I’m going to have any more problems with all this because I’ve created a file on my computer where I’ve put down all my Pin numbers, passwords and answers to my security questions. For security reasons of course I have not named this “Pin Nos, Security answers and passwords.doc”
And now if I can just remember what I actually did call it...I might be able to ring up and check my bank balance.
A DROP OF
PORTER is
the weekly
column of
Inishowen
Independent
editor,
Liam Porter.
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