Q.  My Jobseeker’s Benefit claim is at an end and I have applied for Jobseeker’s Allowance. I’ve been told I must make myself available for interview. Why is there an interview?

16.04.12

Jobseeker’s Benefit (JB) is a PRSI-based payment and it does not have a means test. The maximum amount of Jobseeker’s Allowance (JA) is the same as the maximum rate of JB, but JA is means-tested. The means test may involve an interview to examine all your sources of income. Such interviews are a routine part of how the DSP processes claims for mean-tested payments. When you claim Jobseeker’s Allowance, an officer of the Department will decide if your claim can be allowed immediately, or if it must be referred for interview.

If you are referred for interview that interview usually takes place in your local social welfare office. However, you might be interviewed at home if, for example, you have been self-employed or in casual short-term employment, or if supporting evidence needs to be verified. During the interview the social welfare inspector may ask you to produce documents such as accounts or statements from your financial institution.

A decision on your means is made by a separate Deciding Officer.

If you are unhappy with the decision made on your application for JA you can appeal to the independent Social Welfare Appeals Office - www.socialwelfareappeals.ie . You should appeal within 21 days of being told the decision on your application. Contact the Social Welfare Appeals Office, D’Olier House, D’Olier Street, Dublin 2.

Citizens Information: Buncrana 074 9363496; Carndonagh 074 9373741

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