:: Your Citizens Information

• Q. I am unemployed and on a jobseeker’s payment. I have an enormous number of debts and I can’t see any way that I can repay them. Can I declare myself bankrupt and start again?
  Answer - click here 30.08.10
• Q. Is there any support available to help with the costs of uniforms and books for children going back to school in September?
  Answer - click here 23.08.10
• Q. I am getting a One-Parent Family Payment and I would like to go back to college. What are my options?
  Answer - click here 16.08.10
• Q. I live in an apartment and the noise coming from my neighbour’s apartment is becoming unbearable. Is there anything I can do to stop it?
  Answer - click here 02.08.10
• Q. My daughter has a severe disability. Where can I get information about her entitlements and the services available?
  Answer - click here 25.07.10
• Q. I finish college this summer. I have been looking for jobs but haven’t found anything yet. I did various part-time jobs while I was in college but gave them up in my final year. Can I sign on when my classes and exams are over?
  Answer - click here 18.07.10
• Q. I’m hoping to go to college this September. When do I apply for the maintenance grant?
  Answer - click here 10.07.10
• Q. I hear that changes are being made to Rent Supplement. What are they?
  Answer - click here 05.07.10
• Q. Where can I find out more about my rights as an EU citizen?
  Answer - click here 28.06.10
• Q. I was made redundant a few months ago. I’m having no luck finding work here so I’m considering going abroad to look for work. I’d like to go to an English-speaking country. What are my options?
  Answer - click here 20.06.10
• Q.  We are travelling to Europe this summer for our holidays. What health insurance do we need?
  Answer - click here 13.06.10
• Q.  My son has a disability and I look after him full time. Do I qualify for a Respite Care Grant?
  Answer - click here 07.06.10
• Q.  I lost my job last year and have been getting Jobseeker’s Benefit since. It’s coming up to 8 months now and I still can’t find work. What happens when my Jobseeker’s Benefit runs out?
  Answer - click here 30.05.10
• Q.  I am a farmer but my income from farming has reduced a good deal over the past year. Can I get any help?
  Answer - click here 24.05.10
• Q.  What are the planned changes to state pensions? I turn 65 next year and my wife will turn 65 in 2015. I’ve worked all my life and my wife took care of our children and only started paid employment outside the home in 1996. How will the changes affect us?
  Answer - click here 16.05.10
• Q.  I’ve lost my job and have been struggling to keep up with my rent since. What help can I get?
  Answer - click here 10.05.10
• Q.  I was stuck in Spain for over a week when the volcanic ash grounded planes. I spent a lot of money on hotels during the extra week. Now my employer won’t pay me for the time off and I am seriously out of pocket. What are my rights?
  Answer - click here 04.05.10
• Q.  I am from France and have been working in Ireland for nine months. I have just heard that I am to be laid off from my job. I would like to stay here in Ireland and look for work. However I don’t qualify for Jobseeker’s Benefit because I don’t have enough PRSI contributions and I don’t qualify for Jobseeker’s Allowance because I don’t meet the Habitual Residence Condition. Am I eligible for any income support payments while I look for a new job?
  Answer - click here 25.04.10
• Q.  I’m getting married soon. I thought if you got married in a church you didn’t need to contact a civil registrar but apparently this isn’t the case. What are the rules?
  Answer - click here 18.04.10
• Q.  My employer did not pay me extra for the Public Holidays which I worked over Easter. He says that I am not entitled as I do not work full-time. What are my rights?
  Answer - click here 11.04.10
• Q.  What is the Work Placement Programme?
  Answer - click here 06.04.10
• Q.  What powers do the Gardaí have to stop and question me?
  Answer - click here 28.03.10
• Q.  I am shortly about to have my first child. How is my Maternity Benefit treated for tax purposes?
  Answer - click here 21.03.10
• Q.  I have a huge electricity bill after the last cold snap. I’m worried about getting into arrears with my bills. What are my options?
  Answer - click here 14.03.10
• Q.  My employer plans to reduce my working week. Is there any extra payment I can get towards supporting my family and paying my mortgage?
  Answer - click here 07.03.10
• Q.  I am a small business owner and I have been having a difficult time getting payments from some of my clients. How can I reclaim the amounts owed?
  Answer - click here 28.02.10
• Q.  I am getting a reduced One-Parent Family Payment because I work part-time in the mornings. My employer has just cut my hours. I was earning €250 a week and I’m now down to €130 a week. Does this have any effect on my payment?
  Answer - click here 21.02.10
• Q.  My daughter was born in April 2006. Does she qualify for the new Early Childhood Care and Education (ECCE) Scheme and how does the scheme work?
  Answer - click here 14.02.10
• Q.  I’m confused about the changes that were made to Mortgage Interest Relief in Budget 2010. I’m a first-time buyer in year 4 of my mortgage. When will my entitlement expire and what rate of relief am I entitled to?
  Answer - click here 07.02.10
• Q.  My partner and I are both unemployed at present. We have heard that we will be compensated for the cut in the Child Benefit we are getting for our three children. How is this going to be paid?
  Answer - click here 31.01.10
• Q.  I will be 65 this year and I plan to retire from work. What do I need to know about pensions and other benefits in retirement?
  Answer - click here 24.01.10
• Q.  My wife and I have been paying our mortgage payments regularly up until now but I have just lost my job and we can’t meet the payments. What are our options?
  Answer - click here 17.01.10
• Q.  I worked fewer days than usual in 2009 since I had to take some unpaid leave from work. What difference does this make to my PRSI and tax deductions for the year and how do I find out?
  Answer - click here 10.01.10
• Q.  I recently opened a current account with a bank and received a new ATM and Laser card. I haven’t closed my previous account with a different bank yet but I intend to cancel the ATM and Laser card for it. I’ve already paid a stamp duty charge for that card earlier this year. Do I have to pay the stamp duty again for the card on the new account?
  Answer - click here 06.01.10

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Citizens Information: Buncrana 074 9363496; Carndonagh 074 9373741