:: Your Citizens Information Archive

• Q.  I’m not sure that I have received all the right tax relief. Is it too late to benefit?
  Answer - click here 13.12.09
• Q.  I’m getting a social welfare payment weekly and find it difficult to manage my household bills. Is there a way to make more regular payments for my ESB and phone bills?
  Answer - click here 07.12.09
• Q.  I am buying most of my Christmas gifts on the internet this year. When I received one gift I had ordered from the UK I changed my mind about it and wanted to return it. The retailer says I can only do this within seven days of the purchase but it took longer than this to receive it after I bought it. Am I entitled to cancel the order after I have received it?
  Answer - click here 29.11.09
• Q.  What are credited social insurance contributions?
  Answer - click here 23.11.09
• Q.  What is the Fair Deal Scheme for nursing home care and how does it work?
  Answer - click here 15.11.09
• Q.  I’ve been working in Ireland on a work permit but have just been made redundant from my job. Will I be able to apply for another work permit?
  Answer - click here 09.11.09
• Q.  I am in receipt of Jobseeker’s Benefit but cannot find work. I’d like to do some unpaid voluntary work to keep my skills up. How would this affect my payment?
  Answer - click here 01.11.09
• Q.  I work in a hotel and I have heard of a new hotel employment regulation order. What is this?
  Answer - click here 26.10.09
• Q.  My parents have been getting the free TV licence, electricity allowance and similar benefits for several years. However, my father died recently. Can my mother still claim these benefits? She is in her early sixties and now lives alone.
  Answer - click here 18.10.09
• Q.  I am setting up my own business and will need to pay self-employed PRSI. How do I register for this and what does it cover?
  Answer - click here 11.10.09
• Q.  Having lost my job, I am about to apply for Jobseeker’s Benefit. As I live in a very remote area, it will be hard for me to travel to sign on every week. Are there any concessions for people in my position?
  Also, how do I collect my payment?
  Answer - click here 04.10.09
• Q.  I am working a 3 day week and I get Jobseeker’s Benefit (JB) for the days that I don’t work. This JB payment is due to end shortly. How can I re-qualify for it, or what are my options?
  Answer - click here 27.09.09
• Q.  I am working as a temp for the last three years and I am paid by an employment agency. I may soon become unemployed; am I entitled to a redundancy payment?
  Answer - click here 20.09.09
• Q.  I have been renting a flat for the last five months but have just lost my job and will be living on Jobseeker’s Benefit until I find another one. Will I qualify for Rent Supplement?
  Answer - click here 13.09.09
• Q.  I have just applied for a medical card but I am concerned that my savings are too high. How are my savings means-tested? I am single.
  Answer - click here 06.09.09
• Q.  How do I ensure that I will be able to vote in the Lisbon Treaty referendum?
  Answer - click here 31.08.09
• Q.  I am a widow in my late seventies and find it hard to get to the bank. I want to put my son’s name on my bank accounts so that he can get money out for me. Will this affect my entitlement to a DIRT refund or my son’s tax liability?
  Answer - click here 23.08.09
• Q.  A neighbour’s mother died recently. She was getting an Invalidity Pension and my neighbour believes he can continue to collect the pension for 6 weeks. Is this right?
  Answer - click here 18.08.09
• Q.  How do I get a higher education grant? How much is it worth?
  Answer - click here 31.07.09
• Q.  I am self-employed and I hear that I may be entitled to Maternity Benefit even though I pay PRSI at Class S. Is this correct?
  Answer - click here 26.07.09
• Q.  Having graduated from university a year ago, I am living on Jobseeker’s Allowance. Is there any scheme whereby I can get work experience and keep my payment?
  Answer - click here 20.07.09
• Q.  I have been working for ten years but am about to lose my job. How do I apply for Jobseeker’s Benefit?
  Answer - click here 14.07.09
• Q.  My daughter’s uniform for her new school is very expensive. Can I get any payment to help with it?
  Answer - click here 05.07.09

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Citizens Information: Buncrana 074 9363496; Carndonagh 074 9373741